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AMSOIL's
Limited Warranty
LUBRICANTS AND LUBRICATING FLUIDS
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AMSOIL,
INC. of Superior, Wisconsin hereby warrants that its lubricants are fit
for use according to the written recommendations of AMSOIL,
INC. and in applications specifying one or more of the standards set forth
in the product data bulletins and product labels. AMSOIL,
INC. further warrants its products to be free of defective materials,
design, and workmanship.
THIS
WARRANTY IS SUBJECT TO THE FOLLOWING LIMITATIONS:
1. This warranty only applies to AMSOIL
lubricants for which a separate, specific warranty is not written.
2. The warranty herein applies only to AMSOIL
lubricants, which are packaged by AMSOIL,
INC. and sold by AMSOIL
INC. or an authorized distributor.
3. The liability of AMSOIL,
INC. shall be limited to:
(a.) Replacement
of the defective lubricant.
(b.) The cost, including labor and materials, to repair damaged equipment,
or at the option of AMSOIL,
INC., the cost to replace damaged equipment, resulting directly from the
use of AMSOIL,
INC. lubricants when used in the proper applications.
4. AMSOIL,
INC. shall not be liable for special, incidental, or consequential damages
including, but not limited to, damage or loss of other property or equipment,
loss of profits or revenue, cost of capital, business interruption, lodging,
towing, or cost of replacement equipment. The liability of AMSOIL,
INC. arising out of the manufacture, sale, delivery, installation, technical
directions or recommendation of any lubricant- whether in contract, tort,
warranty or otherwise - shall not exceed the value of the equipment in
which the product(s) were used. The remedies to the purchaser herein are
exclusive.
5. In the event of a claim against AMSOIL,
INC., the procedure below must be completely followed.
(a.) Where the original warranty from the equipment manufacturer is still
in effect, the customer shall file a warranty claim with the Original
Equipment Manufacturer (OEM) in accordance with the OEM warranty procedure.
(b.) Customer shall retain failed parts for inspection by AMSOIL,
INC. unless given to the OEM.
(c.) Customer shall also, within 30 days of failure, notify AMSOIL,
INC. and provide the following:
(1.) An eight (8) ounce representative oil sample taken from the failed
equipment and put into a clean container.
(2.) Documentation including make, model, and year of equipment, total
accumulated miles and/or hours, and duty cycle or service environment.
(3.) Equipment or vehicle maintenance history documentation including
miles or hours at the time of AMSOIL
lubricant installation, general equipment repairs, and oil analysis results
if available.
(4.) Proof of purchase for AMSOIL
lubricant.
(5.) Batch number from oil container or Certificate of Analysis.
(6.) Mail the above sample and information to:
AMSOIL,
INC., Attn: Technical Services
AMSOIL
Bldg.
Superior, WI 54880
(7.) In cases where the OEM warranty is still in effect and that warranty
coverage is denied based on the use of an AMSOIL
lubricant, the customer shall immediately notify AMSOIL,
INC. and provide a written copy of the OEM warranty denial.
(8.) AMSOIL,
INC. may, at its option, notify its insurance carrier of the claim.
(9.) AMSOIL,
INC. or its insurance carrier may conduct an investigation that includes,
but is not limited to, an inspection of the failed parts, a review of
the operating conditions, and a thorough review of the information requested
above. The customer agrees to cooperate with such investigation.
(10.) If AMSOIL,
INC. or its insurance carrier pays a claim, an attempt may be made to
recover amounts paid from the OEM. If this occurs, the customer may be
asked to provide further information pertaining to the failure and to
cooperate with AMSOIL,
INC. or its insurer in the recovery process.
THE WARRANTY
MAY NOT BE EXTENDED TO COVER:
1. AMSOIL
lubricants used in mechanically deficient equipment as a result of abnormal
operation; negligence; abuse; damage from casualty, shipment or accident;
or equipment modification done without written authorization from the
OEM.
2. AMSOIL
lubricants that have been used for the purposes of racing or in applications
where the OEM required lubricant standards do not match those stated by
AMSOIL,
INC. without the written approval from AMSOIL,
INC.
3. AMSOIL
lubricants that have been contaminated after leaving the AMSOIL,
INC. premises due to improper handling, storage or through equipment deficiencies
in which an AMSOIL
lubricant has been installed.
4. AMSOIL
lubricants which have been packaged, regardless of container, by anyone
other than AMSOIL,
INC. or an AMSOIL
authorized packager.
5. Any allegedly defective AMSOIL
lubricant for which a reasonable sample has not been preserved.
6. Failure of equipment when AMSOIL
lubricants are not used in strict accordance with either the written recommendations
of AMSOIL,
INC. or the OEM for warranty coverage.
7. AMSOIL
lubricants that have been used in conjunction with any other product or
additive that has not been authorized for use by AMSOIL,
INC.
8. Failure of equipment due to a pre-existing condition that is unrelated
to the use of AMSOIL.
9. Repair or replacement of equipment because of normal wear.
AMSOIL
RESERVES THE RIGHT TO REJECT A WARRANTY CLAIM FOR ANY OR ALL OF THE FOLLOWING
REASONS:
1. Failure to follow all OEM recommendations for warranty coverage, including
lubricants, maintenance, and drain intervals, prior to the first installation
of AMSOIL
lubricants.
2. AMSOIL,
INC. was not notified within 30 days from the date of failure.
3. Claim information is insufficient.
4. Parts inspected do not substantiate a claim or indicate failure.
5. Parts requested were not sent or are unavailable for inspection.
6. Oil sample was not provided.
7. Failure of the customer to follow the written procedure herein.
8. Customer refused to cooperate with the investigation.
9. Failure was the result of an OEM defect.
This warranty shall be governed, interpreted and construed by, and in
accordance with, the laws of the State of Wisconsin.
AMSOIL,
INC. IS THE SOLE AUTHOR OF THIS POLICY AND MAKES NO OTHER WARRANTIES,
EXPRESS OR IMPLIED UNLESS A SEPARATE, SPECIFIC WARRANTY HAS BEEN WRITTEN.
SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
Contacts:
AMSOIL,
INC.
AMSOIL
Bldg.
Superior, WI 54880
Tel. 715-392-7101, Fax 715-392-3097
Revised April 8th, 2003
Supercedes all previous versions
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Customer
Tesimonials:
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Satisfied Customers Praise AMSOIL
"We have a $15,000 motor
to protect. That's why we use AMSOIL."
- Brian Cardiff,
Hawaiian Punch Monster Truck Owner
"I own NASCAR race teams
and a car dealership in Colorado Springs. I have been a long time
user of AMSOIL products in both enterprises. AMSOIL synthetic lubricants
are required for my late model race cars and the tow vehicles hauling
these cars. My service department at the dealership is required
to feature and use AMSOIL products. From dependable, high speed
lubricants to hand cleaner, we rely on AMSOIL to get the job done"
-Mike Bonicelli,
Bonicelli Racing Enterprises
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Where
you can use Amsoil
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Performance
& Competition:
Performance vehiclesneed performance oil. AMSOIL Synthetic Racing
Oil reduces heat and wear whil providing quicker engine response and
increased horsepower |
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Custom & Show
:
Vehicles stored for long periods of otime need rust and corrosion
protection. AMSOIL motor oils and fuel stabalizer protects against
harmful conditions to preserve irreplaceable engines |
Snowmobiles &
Personal Watercraft :
AMSOIL Series 2000 2-Cycle Racing Oil maintains a higher level of
lubricity than 2-cycle petroleum oill, while dramatically reducing
friction and wear. |
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Motorhomes &
RVs:
Motorhomes and RVs operate in the widest range of environments and
temperature extremes. AMSOIL Motor Oils provide dependable starts,
maximum power amd increased fuel economy. |
4-Wheel Drives:
AMSOIL Gear Lubes and motor oils provide the hard pounding protection
needed by 4x4s. Even under the most extremeconditions and temperatures,
AMSOIL lubricants perform and protect |
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Family & Personal:
AMSOIL synthetic lubricants and filtration products provide unsurpassed,
long-lasting service and protection for cars, trucks and other family
fleet equipment. |
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